What training programs do you offer?
We offer Puppy Classes, Basic Obedience, Intermediate Training, Trail Class, group classes, private lessons (on-site and in-home), Education Daycare, and Training & Boarding programs at multiple levels.

Which class is best for my dog?
The best class depends on your dog’s age, training experience, and goals. Puppies typically start in Puppy Class, while older dogs begin with Basic Obedience before progressing to Intermediate and Trail Class. If you’re unsure, we recommend scheduling a phone call to help determine the best fit.

What is the difference between Puppy, Basic, Intermediate, and Trail classes?
Puppy Class focuses on early foundations and development. Basic Class teaches core obedience commands. Intermediate builds reliability by adding distractions, distance, and duration. Trail Class applies those skills in real-world outdoor environments.

How do I know if my dog is ready for the next level?
Dogs are typically ready to advance once they demonstrate consistency and understanding at their current level. Our trainers are happy to guide you on when it’s time to move forward.

How do I register for a class?
All class registrations must be completed by phone. This allows us to ensure the class is the right fit for you and your dog.

Do I need to call to enroll?
Yes. A phone call is required to register for all classes and lessons.

What days and times are classes held?
Classes are held Monday evenings starting at 6:00 PM, Tuesday evenings starting at 6:00 PM, and Saturdays beginning at 9:00 AM.

Can I switch class days if my schedule changes?
Schedule changes may be possible depending on availability. Please call to discuss your options.

What vaccinations are required for training, daycare, and boarding?
We require all dogs to be current on the following vaccinations: Rabies, Distemper/Parvo (DHPP), and Bordetella. These requirements help ensure the health and safety of all dogs in our care.

Are vaccinations required for all services?
Yes. Age-appropriate vaccinations are required for participation in training classes, daycare, and boarding. Specific requirements may vary depending on your dog’s age and the program selected.

Can my puppy attend before completing all vaccinations?
Yes. Puppies under 12 weeks of age who have not yet completed all vaccinations may participate in select lessons designed specifically for young puppies. Please call to discuss eligibility.

Do you accept proof of vaccination from my veterinarian?
Yes. Proof of current vaccinations from a licensed veterinarian is required prior to participation.

What if my dog is overdue on vaccinations?
Dogs must be up to date on required vaccinations before attending daycare, boarding, or group classes. Please contact us if you have questions about vaccination timelines.

What is the difference between on-site and in-home lessons?
On-site lessons take place at our facility and focus on structured training. In-home lessons address behaviors occurring in the home environment, such as barking, transitions, or environmental changes.

When should I choose a private lesson instead of a class?
Private lessons are ideal when classes don’t fit your schedule, your dog needs individualized attention, or specific behaviors need to be addressed.

How long are private lessons?
Private lessons are one hour in length.

How do I make a daycare or boarding reservation?
Daycare and boarding reservations can be made through our online portal, by phone call, or in person at our facility.

Is a reservation required for daycare?
Reservations are required for daycare during peak holiday seasons to ensure proper staffing and a safe, structured environment. Outside of peak times, reservations may not be required, but availability is not guaranteed.

How far in advance should I book boarding?
We recommend booking boarding as early as possible, especially during holidays and peak travel seasons, as availability is limited.

Do you offer same-day daycare reservations?
Same-day daycare reservations may be available depending on space and staffing. Please check availability online, in person, or by phone.

Are evaluations required before attending daycare or boarding?
No. A formal evaluation is not required prior to attendance. However, on your dog’s first day, our team will assess their behavior around other dogs and place them into appropriately coordinated play groups to ensure a safe and positive experience.

What are the requirements for daycare and boarding?
Requirements include age-appropriate vaccinations, a completed evaluation, and compliance with our policies. Specific details will be reviewed at the time of booking.

Can I cancel or modify my reservation?
Reservation changes or cancellations can be handled online, in person, or by phone, depending on the booking method used.

Do you offer boarding with training?
Yes. Training & Boarding options are available and can be discussed during the reservation process.

What should I bring for my dog’s stay?
Please bring your dog’s food and any medications they may need. If your dog has no food sensitivities, we can provide our in-house food, Purina Pro Plan. Dogs may also bring a machine-washable bed if desired; however, we provide elevated cot beds in each suite.

What is the difference between Undergraduate, Graduate, and Dogtorate programs?
The Undergraduate Program introduces foundational skills, the Graduate Program reinforces and refines those skills, and the Dogtorate Program offers the most advanced, immersive training for long-term reliability.

How long are the training & boarding programs?
Programs range from one week to three weeks, depending on the level selected.

Do programs include follow-up training?
Yes. Training & Boarding programs include private lessons and group follow-up classes to support continued success.

Who will be training my dog?
Your dog will work with our experienced professional trainers throughout their program.

What training methods do you use?
We focus on clear communication, structure, and positive reinforcement to create lasting results.

Do you use positive reinforcement?
Yes. Positive reinforcement is an important part of our training approach.

How long does it take to see results?
Every dog is different, but most owners begin seeing progress quickly with consistency and follow-through.

Can you help with behavioral issues like barking or jumping?
Yes. We work with a wide range of behaviors and tailor training to each dog’s needs.

Will my dog be fully trained after a program?
Training is an ongoing process. Our programs provide strong foundations and tools, but continued practice at home is essential.

What is your cancellation policy?
There are no cancellation fees.

Do you offer refunds?
No refunds are offered. However, if a daycare package is purchased unused daycare days may be transferred to an additional pet within the same household.

What forms of payment do you accept?
We accept all forms of payment, including credit/debit cards, checks, and cash.